How Can We Help?
Whether you have questions about a cold plunge, sauna, or need guidance choosing the right wellness product for your home, we are here to help.
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Frequently Asked Questions
How long will it take for my order to arrive?
Orders are processed within 1 to 3 business days. Transit time is typically 5 to 8 business days, so you can expect delivery within 6 to 11 business days from the date you place your order. Every shipment includes tracking so you can follow its progress.
Do you offer free shipping on cold plunges and saunas?
We offer free shipping on most orders within the Continental U.S. (excludes AK/HI). Orders ship via USPS, UPS, or FedEx based on destination and package size. Please refer to our Shipping Policy page for full details on carrier selection and delivery estimates.
What is your return policy for large wellness products?
We want you to be completely satisfied with your purchase. If something is not right, please contact our support team and we will walk you through the return or exchange process. We recommend reviewing our Returns Policy page for specific timelines and eligibility details.
Can I exchange my product for a different model?
Yes, exchanges are available for eligible products. Contact us with your order number and the model you would like instead, and our team will guide you through the steps. We aim to make the exchange process as smooth as possible.
What should I consider when choosing between a sauna and a cold plunge?
It depends on your personal wellness goals and available space. Saunas use heat and are designed for relaxation and warmth, while cold plunges use cold water immersion. Our team can help you evaluate your space requirements, electrical needs, and lifestyle preferences to find the best fit.
Do your red light therapy panels require professional installation?
Most of our red light therapy panels are designed for easy setup at home without professional installation. They typically come with mounting hardware and clear instructions. If you have questions about a specific model or your space, feel free to contact us before purchasing.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Every product we carry is designed specifically for residential spaces and personal wellness routines.
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Owned and operated by Peak Living Home • 701 Casa Vita Drive, Greensburg, PA 15601